Information Systems has received reports that some telephone lines are working intermittently and other telephone lines are not working at all. Information Systems is working with our vendor partner, Avaya, to restore the University’s telephone service. There is no estimated time of resolution to share. Check help.wfu.edu (News & Alerts section) and Wake Alert for updates.
As a reminder, the University Police’s emergency-only, auxiliary telephone number is 336.759.0443.

Campus Emergencies
The Wake Alert website is the primary information source during an emergency at Wake Forest. Updates and information will appear on this site. Other options include:
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- Alerts on X
- Alerts on Facebook
- Sign up for Text Alerts (WFU students & employees only)
- Alerts through Wake Safe app
University Police
- Call 911 from campus phone
- Call 336.758.5911 from cell phone or off-campus phone
For non-emergency contact information, visit the University Police website. Download the Wake Safe app for other options. If you wish to provide information anonymously, do so through “Silent Witness.”
Counseling
- WFU Counseling Center: 336.758.5273
- Chaplain: 336.758.5210
- Employee Assistance Program: 336.716.5493
Media
Call 336.758.5237 to reach University Marketing and Communications. Calls will be returned as the situation permits.
Preparedness & Response
Be prepared for emergencies and understand more about communication and response by reviewing topics on this site, including: